Your Algorithmic View of life is Limiting
Paul Orangetree
Let me start by clearing something up. I do not want to be misunderstood here.
Nor only to I enjoy the digital age, but a fair bit of my business interest lies in that arena at the time of writing. And, in any case, no matter what I say digital is here to stay.
But I have spotted a danger, which I have called the dictatorship of the algorithm.
I shall give you some examples.
1. I search for a greengrocer on a certain search engine. They list a few, on page one. But there are a large number of greengrocers not displayed, or not on page one. The reason for that is not because they are not excellent greengrocers, but because they have not paid large money to be there. It is a marketing thing - a separate blog, I suggest. But essentially, a big of computer program is deciding what I see.
2. A friend of mine posts an interesting thing about their life on Facebook. I would have been interested. But I don't see it, because it skips my timeline, because Facebook chooses what I see, unless I intervene. Days go by with me knowing nothing of my friends new recipe for bulrush tartar, and that is not because of my friend, nor because of me, but because a bit of computer program is making decisions for me.
This has two outcomes. First, businesses spend time chasing algorithms, which is an elusive art, and in which we are fighting digital giants with large pockets. Secondly, increasingly my attempts to find local businesses are thwarted and I keep getting redirected to bit portal sites.
I am not taking a bash at algorithms here. But I am encouraging us to regain the art of research more. Use the tools of search engines, but do not be told what to do by them.
Click to filter similar articles
paul orangetree digital marketing search enginesOther Articles
Get your information right
What is the Best Accounting Software for my Small Business
What Should I Do Next?
The old way of selling
The Things Customers Say. About you.
No Thank You, That is Too Cheap
5 Star is always better than 3. Or is it?
Knowledge is Power. Information can be distracting
Customer Experience. From non Customers
Outdoors is the new indoors. About Business Control
The Dreaded Veil of Invisibility
Your customers are going to take money out of your till
No one Heard You. A Marketing Lament
The Total of All the People
Look Mum, no hands. And other pointless stunts.
Only the Packaging
Customers. And Other Customers. A Balancing Act
But That is Not Your Car
That Escalated Quickly
Your Business Plan is Too Big
Is that what you meant?
You Don't Want My Advice
I did not know that
Customer Research - a health warning
That customer satisfaction survey, though.
Customer Experience - The Details
You are not welcome actually
Growing Your Company
Communicate Deliberately
Process And Service Prevention
Designing an Accessible Website
Some Branding Thoughts
The Problem of Being in Charge
How to select a web designer
Integration - it is just right